ECA is a powerful strategy designed to enhance customer action. By delivering the right tools, ECA motivates customers to actively shape their interactions. This leads to increased customer satisfaction, as well as invaluable insights that can guide business initiatives. Ultimately, ECA is about cr

Serel's exceptional framework hinges on a fundamental principle known as ECA. This acronym stands for Event-Condition-Action, depicting the core mechanism that fuels Serel's dynamic behavior. ECA establishes a clear framework for handling events within the system. Initially, an event is triggered,